The Care Management department provides several major services to assure safe and efficient throughput of patients during their acute hospitalization and transition to the next level of care. Our goal is to balance individual clinical and psychosocial patient/family needs with the efficient and cost-effective utilization of resources while promoting quality outcomes.
RN case managers assess patients on admission for available family support, insurance resources, and potential discharge planning needs. They engage in daily multidisciplinary rounds Monday through Friday to develop and implement patient discharge plans with input from various other disciplines. The RN case manager is responsible for coordinating post-acute and discharge needs in a timely and cost-efficient manner. Using established criteria to determine appropriateness of continued hospital stay, RN case managers work with payors on obtaining needed authorizations for ongoing hospitalization and/or identified post-acute needs.
The RN Case Manager collaborates with the patient and family, members of the multidisciplinary team, community resources and agencies, and payors to ensure the patient’s progress and level of care is appropriately determined. Intensity of service is dependent on individual patient needs as assessed by the case manager. RN case managers practice robust utilization and resource management.
RN case managers also frequently lead multidisciplinary and family care conferences involving complex care situations. They contribute to meeting OHSU’s strategic plan of safe length of stay reduction and reduction in readmission rates.
Case Management is represented on every adult and pediatric unit and in the Emergency department. Each Case Manager has an office with a workstation near the unit they are assigned to. Communication factors: Case Managers are available by pagers, telephone/voicemail, Microsoft Teams, Epic Secure Chat, and e-mail.
Case Management is represented on every adult and pediatric unit and the Emergency department.
The Case Management central resource office is in Sam Jackson Hall 1226.
Each Case Manager has a workstation near the unit they are assigned to.
Communication factors: Case Managers are available 7 days a week between the hours of 0700- 2300. They are available by telephone, e-mail, and approved messaging applications.
ED RN Case Manager: In addition to the above basic CM functions, also provides the following –
Evening Shift RN Case Manager
RN Case Managers are responsible to be aware of and comply with regulatory requirements of DNV, Medicaid, Medicare, and Oregon Nurse Practice Act.
Minimum three (3) years of clinical nursing experience in the last 7 years.
Minimum two (2) years of Inpatient Case/Care Management experience in the last 5 years.
Length of Orientation – Experienced Nurse
This position also comes with great benefits! Some highlights include:
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